Privacy Policy

Your privacy matters to us. This policy explains how Stands Out Ltd collects, uses and protects your personal information.

Who we are

Stands Out Ltd (Company No. 6547586, VAT No. 945465494) is registered in the United Kingdom and operates from Unit 3, Mochdre Business Park, Blackmarsh Road, Mochdre, Conwy, LL28 5HA.

For any privacy enquiries, please contact us by email at info@stands@out.co.uk or by post at the address above.

Information we collect

We collect information when you interact with us, such as when you:

Place an order on our website
Create an account or sign up for emails
Contact us for customer support
Browse our website (through cookies and analytics)

This may include your name, email address, delivery address, phone number, and payment details (handled securely by our payment provider).

How we use your information

To process and deliver your orders
To communicate with you about your purchase or account
To improve our website, products and services
To send marketing emails (only if you’ve opted in)
To comply with legal obligations (e.g. tax records)

Marketing communications

You’ll only receive marketing emails from us if you’ve actively chosen to subscribe. You can unsubscribe at any time using the link in any marketing email or by contacting us directly.

Cookies & analytics

Our website uses cookies to function properly and to understand how visitors use it. Cookies help remember your preferences and improve your shopping experience.

You can manage your cookie preferences at any time through our Cookie Preferences link.

We may use tools such as Google Analytics to collect anonymous information about website usage. This helps us analyse trends and improve performance.

Sharing your data

We only share personal information when necessary to provide our services. This includes:

Delivery carriers (to send your order)
Payment processors (to securely handle transactions)
IT and platform providers (to operate our website)

We never sell or rent your personal information to any third party.

Data storage & security

We store personal data securely and limit access to authorised staff only. Payment details are encrypted and handled directly by secure third-party payment gateways. We never store full card details.

Data retention

We retain personal information only as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes. When data is no longer needed, it is securely deleted.

Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permissible)
Withdraw consent to marketing communications
Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

Third-party links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites.

Policy updates

We may update this Privacy Policy periodically. Any changes will be published on this page with the latest revision date.

Last updated: October 2025