Shipping & Returns

Delivery Times

We aim to send all orders out next working day. Orders should take no longer than 2-3 days to arrive.


Delivery Charges

Delivery is free on all orders over £5 to UK mainland placed on our website.
Items are usually sent out with a 48 service by Royal Mail. This is a 2 day delivery service to most mainland addresses. (mon – fri).




Order Cancellation

If you need to cancel your order* please contact us with your order number either by email or
Telephone: 01492 548 591

(*providing the order has not already been dispatched)




Returns Policy

•All returned goods must be returned in original packaging.
• Goods that are not faulty but are not to the customer’s satisfaction must be returned in the
original condition within 7 days at the customer’s expense.
• If you have faulty goods, please contact us ASAP for advice on returning (01492 548 591).




Free Delivery

We offer free delivery to UK Mainland on all orders over £5



Cooling Off Period

The purchase of goods and services over the Internet by phone or by mail order generally is subject to the Distance Selling Regulations. One of the most important implications of these regulations is a cooling off period of seven (7) days during which the customer has the right to cancel. The customer must provide notice of cancellation in writing and it must be posted to, or emailed to Stands Out Ltd (see our contacts page) and the customer must ensure that this is done no later than seven (7) working days after the receipt of goods or services.